Our process is straightforward. Once you submit your artwork, we will print it on one of the sample products. We print your designs with InkJet or Laser printers which means your design will be accurately printed every time.

We are based in Australia and operate in selected countries. Shoot us an email on [email] or contact us to see solutions available in your country.

Promo On Demand is more than a print-on-demand service. We offer our companies fully functional and professional-looking merch stores to market their promotional products online. Part of that includes printing your artwork on a wide range of products and shipping them to customers once an order is placed.

Shipping your product may depend on the time quoted to us by the courier company. We provide you with the turnaround time, which is an estimate of the total production time after approval which does not include freight and postal. It may take a few days, usually 3-5 days, to organize and send the products for shipping.

P.S. Any delivery delays will be the couriers’ responsibility. Promo On Demand will not take responsibility for any delivery delays. We hope to deliver your product quickly and smoothly, but we can’t control how couriers work, so we suggest ordering your products a few days in advance.

We all want that secret ingredient that helps us get the most ROI, but knowing which product works best to promote your brand depends on your business. Despite that, we have seen common scenarios where some promo products are preferred over others due to their high returns on investment.

The most effective promotional products are:

● Writing tools such as pens and pencils
● Branded bags
● Minimalist T-shirts with brand logo
● Custom colored hats or caps
● Drinkware such as tin bottles

Starting with these products can be a sure-fire way to let your customers know you value them and improve your brand’s reputation.

Yes absolutely! We’ll give you a few concepts to work with, and you can decide which one you like best. We’ll incorporate your brand image into the mix, so your target audience knows they’re in the right place. The final website is also customizable, allowing you to switch up the sectioning, change the placement of items and add custom fonts, colors, imagery, etc.

To start creating the promotional product, you must submit your own artwork. It includes your brand's logos and any other designs you want to see on your newly branded merch. Our team will help guide you with best practices.

Yes, our team will keep in touch with you until you’re fully satisfied and ready to promote your new promo products. You’ll be constantly updated on your store's progress and will be notified before any changes are made or things we add. Nothing will be out of your sight, and everything will be done with your approval.

These are image formats for your logo. A raster image format gets pixelated as you zoom into it. Whereas a vector image keeps its original shape and design no matter how much it’s zoomed in.

When submitting your logo, it’s much better to use vector image formats such as EPS or AI files to ensure your logo is printed accurately and looks good.

In the event that we receive an order, we immediately send it to our production team, which gets started immediately. On-time delivery is one of our commitments and satisfying our customers' needs. If you accidentally place an order you want to change or cancel, you can send us an email as soon as you realize it, and we’ll see if it’s possible to revert the order.

It’s just a way for us to ensure that your designs look great on your merch as they look on paper. We check every design concept sent to us to ensure it meets quality standards and can be printed on a product.